Terms & Conditions

Last updated: January 2026

Acceptance of the Terms

By contacting Pixerum (hereinafter, “we”, “us”, or “the provider”) through this website, you (hereinafter, “the client”) automatically agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

  1. Services Offered

Pixerum provides graphic design, branding, and web development services as described in each package or customized proposal.

The exact scope, timelines, and pricing will be defined in a formal agreement after the initial contact.

 

  1. Work Process

3.1. Contact & Quotation:

Prices displayed on the website are indicative only. A final quote will be sent after reviewing the client’s requirements.

A project is considered officially started once:

The quote has been approved

A 50% non-refundable advance payment has been made.

3.2. Revisions:

Each service includes up to 2 rounds of revisions. Additional changes will be billed separately.

3.3. Delivery Timelines:

Delivery times begin once all required materials are received (brief, images, copy, etc.).

 

  1. Pricing & Payments

Prices are listed in ARS or USD (specified in each proposal).

Payment methods include bank transfer, Mercado Pago, and PayPal (5% surcharge applies due to fees).

Late payments will incur an interest of 1.5% per day after the 5th overdue day.

 

  1. Cancellation Policy

By the client:

The 50% advance payment is non-refundable.

If the project has already started, the proportional amount of work completed will be charged.

By Pixerum: We reserve the right to cancel the project if:

– The client fails to provide required information for 15 consecutive days

– In cases of non-payment or abusive behavior.

 

  1. Intellectual Property

Copyright ownership is transferred to the client only after full payment has been completed.

Pixerum reserves the right to showcase the work in its portfolio unless a written confidentiality agreement is in place

Premium resources (paid images, fonts, licenses) are not included and will be quoted separately if required.

 

  1. Warranty & Support

We offer 15 business days of free support after delivery for minor corrections.

This does not cover issues caused by:

– Modifications made by the client or third parties

– Hosting, server, or external service failures.

 

  1. Limitation of Liability

Pixerum does not guarantee that designs will be approved for trademark registration.

We are not responsible for:

– Business losses, indirect damages

– Improper use of the delivered designs by the client.

  1. Privacy & Data Protection

Any personal data provided (name, email, etc.) will be used solely for internal communication purposes and will not be shared with third parties.
We comply with Argentine Law No. 25,326 on Personal Data Protection.

 

  1. Modifications

Pixerum may update these Terms and Conditions at any time. Changes will be notified via email or through a notice on the website.

 

  1. Jurisdiction

This agreement is governed by the laws of Argentina. Any disputes will be resolved in the courts of Córdoba, Argentina.