Frequently Asked Questions
What services does Pixerum offer?
We offer graphic design and web design solutions for professionals, entrepreneurs, and brands looking to stand out. From functional and visually appealing websites to branding, social media graphics, and more.
What types of projects can I hire you for?
You can hire anything from a simple landing page to a complete online store. We also offer graphic design services such as visual identities, social media assets, and editable Canva content.
Can I request changes after delivery?
🔹 Design / Development:2 rounds of minor revisions (color, text, or image adjustments).
🔹 Structural changes (e.g. adding new sections): additional cost.
🔹 Warranty:15 days of free technical bug fixes.
Can I hire graphic design services without a website?
Of course! You can choose graphic design only if you need social media assets, presentations, branding, or editable Canva content.
What payment methods do you accept?
You can pay via bank transfer, Paypal, Takenos or in installments using a credit card through Mercado Pago or Ualá (ask us about this option).
Can I pay in installments?
We accept split payments (50% upfront / 50% upon completion). We also offer installment payment options through Mercado Pago and Ualá. Final pricing may vary depending on the plan—contact us for details.
What do I need to have ready to get started?
Once the service is confirmed, we’ll ask for some key information about your business and content (logos, text, images, social media, etc.). If you don’t have everything ready, we’ll guide you step by step.
What if I want a website but don’t have a domain or hosting?
We offer two options:
🔹 Full management: we handle domain + hosting (included in the initial price).
🔹 Your own hosting:if you already have hosting, we’ll set it up for free.
We recommend our managed hosting, which includes free SSL, daily backups, and technical support.
Are the websites responsive (mobile-friendly)?
Yes, all our designs automatically adapt to mobile phones, tablets, and desktop devices.
Do you offer support or maintenance after delivery?
Yes, we offer monthly maintenance plans. You can hire them from the start or add them later whenever you need.